About the Role
The Maintenance Manager is required to maintain and monitor the mechanical systems, HVAC systems and to oversee and coordinate repair of any damage to the property. The Maintenance Manager is also responsible for the exterior appearance of the property. This person will complete light building and construction duties as required. One of the most important duties of the Maintenance Manager is to inspect all guest rooms and public areas on a regularly scheduled basis and proactively correct any deficiencies or issues before a guest can be affected. The Maintenance Manager is required to operate within the maintenance budget as approved by the Board of Directors
Key Responsibilities
Carry out Preventative Maintenance procedures (Room maintenance, fan coil units, filter systems, etc).
Make suggestions to the Directors concerning improvement which could lead to make more satisfied customers and/or increase volume of business or profit.
Monitor and perform in room and unit maintenance.
Complete daily, weekly, and monthly inspections of property and equipment.
Proactive approach to guest comments/issues regarding disrepair, ensuring these are handled in timely and professional manner, meeting, or exceeding guest expectation.
Responsible for clearing snow by hand, plow (bobcat/truck) and/or snowblower.
Maintain the landscaping of the properties.
Observe strict health and safety practices.
Work closely with the Director General Managers, Guest Services and Housekeeping to ensure rooms are ready for sale and the highest possible revenue is being generated.
Report any incidents/accident/injury immediately to the General Manager.
Keeping track of certifications, first aid, and health and safety training.
Assists with housekeeping tasks if needed at peak demand.
Respond to all maintenance issues on a timely basis, including troubleshooting and undertaking repairs in relation to guest rooms and common areas. Maintenance issues may include minor plumbing, painting, and wide range if repair work.
About the Company
We offer motivated and creative individuals the chance to be part of an innovative team. Our staff is passionate about providing exceptional customer service and creating unforgettable experiences for our guests. We offer competitive wages and benefits, a fun and dynamic work environment, plus amazing opportunities to explore the great outdoors. Join us today and start your adventure!
Qualifications
Minimum of three years of previous Maintenance Experience (plumbing, electricity, repairs, etc.)
Experience in landscaping/lawn care.
Excellent organizational, strategic, planning and implementing skills with attention to detail.
Ability to lead teams effectively while displaying superior communication skills.
Strong problem-solving and critical-thinking skills.
Working knowledge of Hotel PMS software, Microsoft Windows – Outlook, Excel, Word.
A solid understanding of supplies ordering, scheduling, and workforce management.
Criminal Record Check showing "negative".
Bonus and Incentives
In order to ensure the ongoing success of the resort, Skyridge offers performance-based bonuses and incentives to its employees and management.
For example, Front Desk Agents incentives or prizes for generating reservations have increased overall revenue, avoided OTA commissions, and increased ADR. Incentives given to Housekeepers for perfect inspections from their supervisor. Retention bonuses are also utilized to ensure a strong stream of new employees and reward employees for referring like-minded friends to join our team. Managers will be provided with goals and objectives each year as part of their remuneration package. Bonuses will be based on achieving or exceeding these written goals.
Benefits
Group health benefits plan (Dental, Vision Paramedical and more), 50%-75% Covered by employer.
Employee, Family and Friends discounted rates.
Annual performance-based bonus up to 10% of salary.
Company paid training and staff events.
On-Site housing available for night shifts.
Mileage compensation up to 50km, $0.30/km.
Staff Housing
Skyridge Glamping offers staff accommodation within a 40 minute radius. Skyridge leases cottages at Ghost Lake Cottage Club and/or Canmore for it's staff housing needs. Cost for a Private Room with En Suite bathroom is $20,50/day (limited availability). Cost for a Shared Room is $15.50/day (2 staff maximum). Kitchen, bathroom, and living room are shared amongst all staff. Each cottage will house no more than 6 staff members. Ghost Lake Cottage Club provides great amenities (club house, beaches, gym, hike trails, tennis & pickleball courts, gardens, etc.). This encourages a healthy lifestyle, help create great atmosphere and bond amongst co-workers, and offers the possibility to ride share to resort location.